Sorokos Rooms Koufonissia
This Privacy Policy describes how the website www.sorokos.gr It collects, uses and protects the data of its visitors and customers, in full compliance with the General Data Protection Regulation (GDPR / GDPR – EU 2016/679) and national legislation.
Navigating and using this website, as well as making a reservation, implies an understanding of this policy.
1. Controller
Data Controller for the Site www.sorokos.gr Is the business Sorokos Rooms Koufonissia (Lefteris Platis).
- Address: Koufonisia, 84300 Cyclades, Greece
- Contact Email: info@sorokos.gr
- Phone: +30 2285032035
2. What data do we collect
Unlike simple news websites, the www.sorokos.gr It actively collects data through the following channels:
- Contact Form: When you fill out the contact form on the site, we collect the name, the email and whichever Message/Question you send us.
- Booking Engine: When you book through the built-in booking system (BookonCloud), they are collected Name, Email, Phone, Dates of Stay, Number of Guests
- Contact via whatsapp/phone: If you contact us through the listed contact information, we keep the contact history for your service.
- Technical Data & Statistics (Google Analytics): During your visit, anonymous technical data may be collected (browser type, device, time spent, pages visited) via Google Analytics 4 (GA4), exclusively if you give your explicit consent through the pop-up consent window (cookie banner).
- Functionality Cookies: Cookies necessary for the correct functioning of the page (e.g. language selection, booking engine session).
⚠️ Note to you: Confirm if you are actually using Google Analytics, which cookie-consent plugin (e.g. Complianz, Cookieyes) and if the BookonCloud widget "loads" its own cookies/scripts — These must be indicated on the “Cookies Policy” page which we will link in point 6.
3. Purpose of processing & legal basis
| Purpose | legal basis |
|---|---|
| Edit and confirm room booking | Contract execution (Art. 6§1b GDPR) |
| Responding to queries via contact/phone form | Legitimate interest / Pre-contractual actions |
| Safe and smooth running of the site | legitimate interest in network security |
| Statistical Traffic Analysis (Analytics) | Explicit guest consent |
| Maintaining accounting/tax detention documents | Legal obligation (tax legislation) |
4. Recipients of the data
Your data is accessible exclusively from:
- authorized personnel of Sorokos Rooms Koufonissia, to manage your booking/communication.
- bookoncloud (reservation system provider), which operates as operative for the booking data.
- Google LLC (Google Analytics), if you have consented, for statistical traffic analysis.
- By chance Hosting Provider (Hosting) of the website.
We do not sell, rent or transmit data to third parties for commercial purposes.
⚠️ Note to you: Fill in the hosting provider here (e.g. if it is a Greek company or an international), and if BookonCloud processes data outside the EU — if so, reference to appropriate guarantees (e.g. Standard Contractual Clauses) is needed.
5. Links to third parties & social media
The site contains links to our profiles at Facebook and Instagram, as well as to the booking provider. We are not responsible for the privacy practices of these external platforms. We recommend that you read their respective privacy policies.
6. Cookies Policy
To see in detail which cookies we use, their duration and their providers, as well as to change or revoke your consent preferences at any time, please visit the special page: Cookies Policy
7. Data retention time
- the data detention maintained for as long as the Greek Tax/Accounting Legislation (usually 5 years from the end of the management year).
- The messages from Contact Form They are kept for a reasonable period of service of your request, and are deleted if there is no reason to maintain it further.
- The facts Analytics They are maintained according to our Google Analytics account retention settings.
⚠️ Note to you: Confirm the actual retention times with your accountant — this is a typical, not entirely confirmed estimate.
8. Your Rights
Under the GDPR, you have the following rights:
- access right: Know which data we are processing you.
- correction: Fix inaccurate data.
- Right to write off (“right to be forgotten”).
- Right to restrict processing.
- portability of your data.
- Right of revocation of consent For statistical cookies, at any time, through the settings in the Cookies Policy.
To exercise your rights, please contact: info@sorokos.gr
In the event that you consider data protection laws to be violated, you reserve the right to file a complaint in Personal Data Protection Authority (www.dpa.gr).
9. Changes to this Policy
Sorokos Rooms Koufonissia reserves the right to amend this Privacy Policy to meet technical changes or new legal requirements. We encourage you to check this page regularly.